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AK

Good morning, Ahmed

Here's what's happening across your workspace.

Open Requests

24

from last week
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Active Jobs

12

from last week
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AI Sessions

148

from last month
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Resolved

86%

On track this week
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AI Activity
15
30
45
48 sessionsPeak • Thu
0
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Sessions Overview
148
+12%
Resolved by AI
108(73%)
Escalated to human
40(27%)
Reminders

Escalation Review — IT-1048

Time: 2:00 PM – 2:30 PM today

Team Activity
AK

Ahmed K.

Working on Resolving IT-1048

In Progress
SR

Sara R.

Working on Processing Finance-209

In Progress
ML

Mike L.

Working on Closed HR-88 leave request

Approved
JD

Jane D.

Working on Awaiting IT-1051 parts

Open
Requests Progress
72%Resolved
Resolved
72%
In Progress
18%
Pending
10%
Recent Requests
RequestDeptStatusPri.
Laptop Wi-Fi problemIT SupportIn ProgressNormal
Reimbursement not receivedFinanceOpenNormal
Leave request for next weekHuman ResourcesApprovedLow
Active Jobs
AC Maintenance#1042
ABC Office • LahoreTech: Ahmed
In Progress
Network Setup#1039
Downtown Branch • LahoreTech: Ali
Assigned